THE ATTITUDE OF A SUCCESSFUL SALES PERSON

This program is aimed at sales people of all ages to remind them that their success depends on their ability to gain the trust of their customers. The program addresses the issue of trust from a number of angles and helps participants identify ways to increase the level of trust in their professional relationships.

We deal with the challenge of changing attitudes and encourage the participants to consider new patterns of behavior with their customers. The topics include:

• Trust: How to give it and how to gain it
• Trust building measures
• Mental blocks
• Initiative
• Open questions, discussion

1/2 day
English or Romanian