Management Training

Transactional Analysis

Transactional Analysis is a method developed in the 1960s in the USA to help better understand behavior – our own and that of others. It is the basis ... more

Time Management

The program is based on the fact that time is a valuable resource that has to be used wisely. We begin with a time test to identify time traps ... more

Conducting Meetings

For managers, meetings are critical to achieve their goals. But it is just as true that they can be a drain on their time. During this course, the participants will learn techniques that will turn their meetings into gatherings ... more

Performance Appraisal Interview

This is an activity nobody is keen to do. Most people regard it as a waste of precious time, others as a chore to get through without expecting any benefit out of it. But if done properly, performance appraisal interviews can ... more

Coaching

The course is designed for managers who need to achieve their objectives through support from their subordinates. They have to be able to delegate responsibility. But delegation ... more

Conflict Solving

Conflicts at work are inevitable and they represent one of the most sensitive problems people working together can have. They can start from small differences of opinion and if not resolved in time ... more

The Art of Giving and Taking Criticism

Few people enjoy giving (or taking) criticism - but sometimes the alternative is even worse. It helps, therefore, to be able to criticise, and to be criticised ... more